To create an effective organization, one needs to align the formal structure (the unit boundaries and the reporting lines) with how people actually work and interact. By grouping roles that need to collaborate and communicate in the same team or sub-unit, one increases productivity and reduces coordination costs.
One can achieve such alignment by first mapping the work processes and the interdependencies between roles, and by making sure that one integrates the interdependent roles in the same team or sub-unit. At the same time, there is also a need to avoid integrating roles with conflicting goals and functions. Such roles should be separated rather than integrated.
In his presentation, Prof. Nicolay Worren will present a new framework for handling this design challenge.
Nicolay Worren will also participate in an informal group session intended for those who would like to further discuss this or other topics on the second conference day.